Self-care usage continues to grow among VEON's customers
More than 23 million customers now use self-care apps provided by VEON’s operating companies.
Self-care apps allow our customers to purchase additional products, manage their accounts, upgrade their plans and much more, all without visiting a store or speaking with a customer service representative, which has been more important than ever during the COVID-19 pandemic.
Beeline Russia’s MyBeeline app now has more than 10 million monthly active users (MAUs). It incorporates gamification to promote a healthy lifestyle. Customers receive daily bonuses for activities such as walking 10,000 steps and getting eight hours sleep. The app also provides partner offers based on Big Data insights, including music and infotainment.
In Pakistan, the Jazz World self-care app now has more than six million monthly active users, making it the leading app of its kind in the country.
More than 1.2 million monthly active users now interact with Beeline Kazakhstan’s MyBeeline app.