Privacy Policy

VEON Ltd. with its address at Claude Debussylaan 88, 1082 MD in Amsterdam, the Netherlands (together with its subsidiaries, «VEON»), has adopted the following privacy policy to address the privacy concerns of the visitors to its web site.

The purpose of the privacy policy is to inform you how any personal information that VEON collects through your visit of the web site will be used. VEON will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

What kind of information does VEON collect from you?

We record certain information, including Internet Protocol Addresses of visitors relating to web traffic by the standard operation of VEON's Internet servers. This information is primarily used to provide an enhanced online experience for the visitor. Information tracked includes the pages most frequently requested, the number of requests per page, the type of browser being used by the visitor, the type of operating system in use by the visitor and the domain name of the visitor's Internet service provider. By having this information, web pages optimised for a particular visitor's computer are automatically made available to that visitor. Other use of this information may include internal review of the number of visitors to this web site, in an aggregate and non-personally-identifiable form.

Visitors to this web site may be asked to voluntarily supply certain personally identifying information such as e-mail addresses, postal addresses and phone numbers. Such personally identifiable data about visitors to this web site are known to VEON only when voluntarily submitted by the visitors. 

VEON will only use personally identifiable data provided at this web site for the purposes described at the time it is collected, (for example, the e-mail addresses visitors provide in order to receive e-mail alerts will only be used for the purpose of sending these e-mail alerts). Please see the information VEON collects from visitors to the web site in more detail below:

Contact details: VEON will collect only the contact information which you provide, which includes your full name and e-mail address. We retain this data until you opt out.

Internet Protocol Address: VEON collects and retains an IP address from all visitors to the web site. We use this to help identify problems with our servers, to administer our web site, to monitor traffic within the web site and to help prevent fraud. No other personally identifiable information will be linked to such information. We retain this data for a maximum of 30 days.

Cookies: The web site uses "cookie" technology to provide an enhanced online experience. We refer to our Cookie Policy for specific information regarding the use of cookies. 

What kind of information do we share?

You will receive notification when there is a possibility that third parties will receive personal information about you, unless as otherwise provided for in this privacy policy. And you have an opportunity to prevent this. VEON shares personal information as described in more detail below:

E-mail: From time to time, VEON may use your personal information to contact you by e-mail about our services. These communications are intended to inform you of services provided by VEON. Visitors may opt-out of any opt-in alerts to which they have subscribed by selecting the unsubscribe option, which will be included in each e-mail alert.

Third parties: VEON may share your name, address, phone number and e-mail address with third-party business partners only to provide you with the services or additional information about VEON that you have requested (e.g. sending targeted e-mails, fulfilling information requests and conducting surveys on behalf of VEON). Furthermore, VEON may use third parties to perform maintenance to this website. These parties may be located in countries outside the E.U. Where required we enter into the E.U. Standard Contractual Clauses with this parties to ensure an adequate level of protection for your data. 

Your responsibilities

Any third-party web sites to which VEON may link, may have different privacy policies and practices. Please carefully review these other web sites' privacy policies in order to determine how each web site may use any personal information you provide. VEON cannot guarantee that these third-parties will grant you similar levels or a similar quality of data protection to VEON. 

VEON reserves the right to change, update or modify this policy at any time at our sole discretion, and will post any new privacy policy here. Any such change, update or modification will take effect as soon as it is posted on the web site. Use of information gathered by VEON will be subject to the privacy policy in effect at the time of use. In case the changes relate to VEON’s use of cookies, you will be requested to accept the updated cookie policy before entering this web site. Persons that have provided their contact details will be informed and or requested to provide their consent in case the changes in terms will affect VEON’s use of their contact details. In other cases, please be aware that it is your own responsibility for checking our web site frequently in order to keep informed of recent changes. By using or navigating around the web site or utilising any of the services we provide here, you confirm that you have read, fully understand and agree to be bound by this privacy policy.

You have the right to access, to the rectification, erasure, restriction, objection and portability of your data processed by VEON. Furthermore, you have the right to lodge a complaint with the Dutch Data Protection Authority. If you have any questions or concerns about this privacy policy, please e-mail our Data Protection Officer at DPO@veon.com.