Cookies

In this policy you will find information on internet cookies, the cookies that may be set when you visit the web site of VEON Ltd., (with its address at Claude Debussylaan 88, 1082 MD in Amsterdam, the Netherlands) and how to manage and delete these through your browser.

By accepting the notice, you will accept the cookies for this www.veon.com web site. 

What is a cookie and how does it work? 

A cookie is a small amount of data, which often includes a unique identifier that is sent to your computer, tablet or mobile phone (referred to here as a "device") browser from a web site's server and is stored on your device's hard drive. The cookie will be sent back to the server at your next visit of the web site. The web site will then recognise your specific browser-device combination. Many web sites do this because cookies enable web site publishers to find out whether the device (and probably its user) has visited the web site before and to tailor the web site to the users’ preferences (such as language).

Types of cookies

Before we explain how we use cookies on our web site, we first explain what types of cookies are generally used on web sites. The law distinguishes functional cookies from other cookies. VEON Ltd. asks your permission for the use of other than functional cookies. 

Functional cookies are cookies that are necessary for the optimal functionality of a web site. These cookies (i) have the sole purpose of carrying out the transmission of communication over an electronic network or (ii) are strictly necessary for the provision of an information service requested by the user. Examples include cookies that remember the items in an online shopping basket, or cookies that can remember login details.

Other cookies can be separated in analytic cookies and tracking cookies. 

Analytic cookies are cookies that collect anonymous statistical information on the use of the web site in order to improve a web site’s functionality. Examples include cookies that collect information on the number of visitors to a web site, or the amount of time that a visitor spends on a web site. The analytics cookies that we use are: 

Cooke Name: _ga

The _ga cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. This identifier is included in each page request and is used to calculate visitor, session, and campaign data for the site's analytics reports. It helps to understand how users interact with the website over multiple sessions. 

Domain: .veon.com
Expiration: 2 years after being set or updated.

Cooke Name: _ga_ <container-id>

This cookie is specifically used to maintain session state. It ensures that all pageviews in a single user session are attributed to the same user and session in Google Analytics. This cookie is essential for tracking user behavior over multiple interactions within a single session.

Domain: .veon.com
Expiration: 2 years after being set or updated.

Cooke Name: _gid

The _gid cookie serves a similar purpose as the _ga cookie by distinguishing users. However, it resets every 24 hours, allowing the tracking of user interactions within a single day. It helps in generating detailed reports on user behavior and site usage.

Domain: .veon.com
Expiration: 24 hours after being set or updated.

No tracking cookies are used. 

How do we use cookies?

During the course of any visit to the VEON Ltd. web site, the pages you see, along with any cookies, are downloaded to your device. VEON Ltd. asks your permission for other than functional cookies. VEON Ltd. uses the following cookies:

1. Functional cookies. Our web site uses cookies for optimal functionality of our web site and for the following purposes:

  • Remembering a user’s preferences, such as language

2. Analytic cookies. Our web site uses cookies in order to assess what parts of our web site are most interesting to our users. Our web site uses analytic cookies for the following purposes:

  • Calculating the number of visitors to our web sites
  • Understanding the types of content viewed and documents downloaded
  • Monitoring web site errors

How to manage and delete cookies

Cookie use on VEON.com can be managed on the cookie settings page. If you wish to restrict or block the cookies which are set by the VEON Ltd. web site, or indeed any other web site, you can do this through your browser settings. Each web site can send its own cookie to your browser if your browser's preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other web sites. Many web sites do this whenever a user visits their web site in order to track online traffic flows. 

Users may also set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. Click on the relevant link for your browser to see the instructions. 

For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.

Final remarks

VEON Ltd. may need to amend this cookie statement from time to time, for example if our web site or legislation changes. VEON Ltd. may always amend this statement, but will request your consent before activating the new policy

You have the right to access, to the rectification, erasure, restriction, objection and portability of your data processed by VEON. Furthermore, you have the right to lodge a complaint with the Dutch Data Protection Authority. If you have any questions or concerns about this privacy policy, please e-mail our Data Protection Officer at DPO@veon.com.